Journal's Facebook pagePI2M-ITGov – Panel of Indicators for Monitoring and Maintaining the Information Technology Governance: Method and Artefacts
- Advance, ISEG, University of Lisbon
Rua Miguel Lupi, no 20 (Gab. 101) 1249-078 Lisbon, Portugal
altino.moraes@gmail.com, altino.moraes@gestao.gov.br
Abstract
In today's highly competitive corporate world, effective management of Information Technology (IT) resources and the consequent need for structured management and governance are essential. Therefore, prior planning of goals, definition of effective actions, and monitoring of results (through Indicators) is the way to apply effective control. This article presents the method named as PI2M-ITGov - Panel of Indicators for Monitoring and Maintaining Information Technology Governance, which covers 12 identified IT Areas and consists of 12 key monitoring indicators (KMIs) and their 36 sub-KMIs (3 sub-KMIs for each 12 identified IT Areas). This method is the result of many years of IT Governance Models implementation expertise of the Authors besides theories presented by both in several Technical Congresses participations. The artefacts created are available at the provided links. The simulation (through a case study) demonstrated a high level of acceptance of the tools as a practical IT Governance alternative.
Key words
IT Management; IT Governance; Areas of Management of IT; IT Strategic Alignment; MM - Maturity Models; KMI - Key Monitoring Indicators; Case Study; DSR - Design Science Research
How to cite
Moraes, A. J. M., Rocha, Á.: PI2M-ITGov – Panel of Indicators for Monitoring and Maintaining the Information Technology Governance: Method and Artefacts. Computer Science and Information Systems
