Hypothetical Tensor-based Multi-criteria Recommender System for New Users with Partial Preferences

Minsung Hong1 and Jason J. Jung2

  1. Western Norway Research Institute
    Box 163, NO-6851 Sogndal, Norway
    msh@vestforsk.no
  2. Department of Computer Engineering Chung-Ang University
    84 Heukseok-ro, Seoul, Korea
    j3ung@cau.ac.kr, j2jung@gmail.com

Abstract

Multi-Criteria Recommender Systems (MCRSs) have been developed to improve the accuracy of single-criterion rating-based recommender systems that could not express and reflect users’ fine-grained rating behaviors. In most MCRSs, new users are asked to express their preferences on multi-criteria of items, to address the cold-start problem. However, some of the users’ preferences collected are usually not complete due to users’ cognitive limitation and/or unfamiliarity on item domains, which is called ‘partial preferences’. The fundamental challenge and then negatively affects to accurately recommend items according to users’ preferences through MCRSs. In this paper, we propose a Hypothetical Tensor Model (HTM) to leverage auxiliary data complemented through three intuitive rules dealing with user’s unfamiliarity. First, we find four patterns of partial preferences that are caused by users’ unfamiliarity. And then the rules are defined by considering relationships between multi-criteria. Lastly, complemented preferences are modeled by a tensor to maintain an inherent structure of and correlations between the multi-criteria. Experiments on a TripAdvisor dataset showed that HTM improves MSE performances from 40 to 47% by comparing with other baseline methods. In particular, effectivenesses of each rule regarding multi-criteria on HTM are clearly revealed.

Key words

Cold-start problem, Partial preferences, Multi-criteria recommender system, Tensor factorization

Digital Object Identifier (DOI)

https://doi.org/10.2298/CSIS200531056H

Publication information

Volume 18, Issue 1 (January 2021)
Year of Publication: 2021
ISSN: 2406-1018 (Online)
Publisher: ComSIS Consortium

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How to cite

Hong, M., Jung, J. J.: Hypothetical Tensor-based Multi-criteria Recommender System for New Users with Partial Preferences. Computer Science and Information Systems, Vol. 18, No. 1, 285–301. (2021), https://doi.org/10.2298/CSIS200531056H