Emotional Agents – State of the Art and Applications

Mirjana Ivanović1, Zoran Budimac1, Miloš Radovanović1, Vladimir Kurbalija1, Weihui Dai2, Costin Bădică3, Mihaela Colhon3, Srđan Ninković4 and Dejan Mitrović1

  1. Department of Mathematics and Informatics, Faculty of Sciences
    University of Novi Sad, Serbia
    {mira, zjb, radacha, kurba, dejan}@dmi.uns.ac.rs
  2. School of Management, Fudan University
    Shanghai 200433, China
  3. University of Craiova
    cbadica@software.ucv.ro, mcolhon@inf.ucv.ro
  4. Department of Orthopedic Surgery and Traumatology, Clinical Center - Vojvodina
    University of Novi Sad, Serbia


In last decade, intensive research on emotional intelligence has advanced significantly from its theoretical basis, analytical studies and processing technology to exploratory applications in a wide range of real-life domains. This paper brings new insights in the field of emotional, intelligent software agents. The first part is devoted to an overview of the state-of-the-art in emotional intelligence research with emphasis on emotional agents. A wide range of applications in different areas like modeling emotional agents, aspects of learning in emotional environments, interactive emotional systems and so on are presented. After that we suggest a systematic order of research steps with the idea of proposing an adequate framework for several possible real-life applications of emotional agents. We recognize that it is necessary to apply specific methods for dynamic data analysis in order to identify and discover new knowledge from available emotional information and data sets. The last part of the paper discusses research activities for designing an agent-based architecture, in which agents are capable of reasoning about and displaying some kind of emotions based on emotions detected in human speech, as well as online documents.

Key words

artificial intelligence, intelligent agents, design, emotion detection

Digital Object Identifier (DOI)


Publication information

Volume 12, Issue 4 (November 2015)
Special Issue on Recent Advances in Information Processing, Parallel and Distributed Computing
Year of Publication: 2015
ISSN: 1820-0214 (Print) 2406-1018 (Online)
Publisher: ComSIS Consortium

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How to cite

Ivanović, M., Budimac, Z., Radovanović, M., Kurbalija, V., Dai, W., Bădică, C., Colhon, M., Ninković, S., Mitrović, D.: Emotional Agents – State of the Art and Applications. Computer Science and Information Systems, Vol. 12, No. 4, 1121–1148. (2015), https://doi.org/10.2298/CSIS141026047I